Contact & FAQ
Contact Us
TRIBUTARY 50
- Leasing: (513) 586-3397
- 4040-4060 Walton Creek Road Cincinnati, Ohio 45227
MOWBRAY MANOR
- Leasing: (513) 802-9297
- 3318 Mowbray Lane Cincinnati, Ohio 45226
DIAL RESIDENTIAL
- Main: (513) 463-3254
- Text: (281) 261-5179
- 4040 Walton Creek Road Unit 100 Cincinnati, Ohio 45227
FAQ
Here, you’ll find answers to the most commonly asked questions about Dial Residential.
The Dial Experience
What type of homes do you offer?
We reject "cookie-cutter" templates. Our portfolio features custom-designed one-bedroom, two-bedroom layouts, as well as spacious three-bedroom and townhome options. Every floor plan is evolved and iterated to maximize functionality and livability.
What makes the "Monthly Rent" different here?
We believe in transparency. Your monthly total includes base rent and a Technology & Service fee. This fee covers high-speed internet, trash service, maintenance support, smart home hub, pest control, filter replacements, battery changes, and access to our curated amenities. Water and Sewer is billed by consumption for your unit, and electric is handled by the resident directly through Duke Energy.
General
What are the locations of available communities?
Mowbray Manor and Tributary 50 are located in Mt. Lookout and Columbia Township / Mariemont near Indian Hill, respectively. These communities both have unmatched walkability, access, and desirability within Greater Cincinnati's vibrant neighborhoods.
What type of apartments are available?
We offer a range one-bedroom, two-bedroom, three-bedroom, and two-bedroom townhome options that feature modern finishes and unique layouts. All of the homes feature private exterior entries. Select units feature private attached garages.
What is included in monthly rent?
Monthly charges include base rent and a technology & service fee, which covers internet, trash, general maintenance, and access to amenities. Water is billed separately and electric/gas is put in the resident's name.
Application Process
What are your qualification standards?
To maintain a high standard for our residents, we require a minimum credit score of 680 and a combined household income of at least 3x the monthly rent. We also perform standard criminal and eviction screenings, looking for no open bankruptcies or recent eviction judgments within the last 5 years.
Do you accept Section 8?
Yes. We are a committed Equal Housing Provider and strictly follow all federal, state, and local Fair Housing laws to ensure everyone has a fair opportunity to call our communities home.
What is your co-signer policy?
We are more than happy to welcome co-signers to the lease. To keep the process smooth and seamless for everyone, we just ask that co-signers complete an application.
Amenities
Tell me about the amenities.
We build where the life is.
At Tributary 50, you’ll find a resident lounge featuring a professional-grade La Marzocco Espresso Bar, a high-performance fitness room, and co-working spaces. Outside, we have a pet park and a social courtyard with a smokeless fire pit and grilling station.
Mowbray Manor offers a more intimate, retreat-like feel. It features an outdoor lounge with a covered "living room," a grilling station with a Big Green Egg smoker, and a Breeo fire pit—all surrounded by lush greenspace that sets it apart from typical urban builds.
Leasing & Policies
What are your lease terms?
We offer a 12 month lease term to a 24 month lease term. We do not offer short term leases.
What is your pet policy?
We believe the best memories are made with your furry companions. We welcome up to two pets per home with a one-time $300 fee and $25 monthly pet rent.
What are the move-in costs?
We keep it straightforward: a $75 application fee per person, a $175 administrative fee upon lease signing, and a security deposit typically equal to one month’s rent. See our detailed fee schedule here.
Is renters' insurance required?
All residents must maintain renters' insurance throughout their lease term with a minimum of $100,000 in liability coverage. Residents must list the management company and ownership entity as additionally insured.
What documents do you require for a showing and to apply?
To get you checked in and started on the tour, please just remember to bring a valid government photo ID with you.
Neighborhood and Community
Where are your communities located?
We focus on Cincinnati’s most vibrant, walkable pockets. Mowbray Manor is tucked away in the heart of Mt. Lookout, and Tributary 50 is located in Columbia Township, right on the edge of Mariemont and near Indian Hill. Both offer a "best of both worlds" lifestyle with immediate access to local favorites and nature trails.
- Get directions to Tributary 50
- Get directions to Mowbray Manor
Are the communities truly walkable?
Absolutely. We intentionally scout small sites that others overlook to ensure our residents are steps away from the best shopping, dining, parks and neighborhood life Cincinnati has to offer.
Promotions
Do you allow any resident discounts?
At this time, we do not.
Are you currently offering any specials?
We believe in the value of the communities we’ve built. Because our property is intimate, curated, and highly sought-after, we don't rely on rotating specials or discounts. instead, we focus on straightforward, fair pricing for a high-quality living experience that stands on its own.
Support and Services
How do residents submit maintenance requests?
For general questions about the neighborhood or to submit a routine maintenance request, you can reach us through the Appfolio Resident Portal.
How do residents contact management?
For more urgent matters, we also provide a dedicated resident line so you can reach our team directly.
